At Trendcartz, managed by Centroly Wave Solutions Private Limited, your privacy is a priority we take seriously. We believe your personal details deserve strong protection, and we handle your information with care, honesty, and responsibility. Everything you share with us is collected solely to ensure you receive a secure, dependable, and seamless shopping experience.   

In this policy, terms like “we,” “our,” and “us” refer to Centroly Wave Solutions Private Limited, while “you,” “your,” “user,” or “users” represent individuals browsing or purchasing from Trendcartz. This document explains how we collect, manage, use, and safeguard your personal data. By continuing to navigate or shop through our website, you indicate your acceptance of these practices. If any part of this policy does not align with your expectations, we advise discontinuing the use of our platform.  

Information We Collect  

To provide a personalized and improved browsing experience, we gather specific categories of information:  

Personal Details:   
 

• Information that identifies you, including your full name, contact number, and email address   
   
• Billing and delivery addresses needed for order fulfilment   
   
• Payment-related details required to complete and verify your transactions  

Browsing & Interaction Data:   
 

• Your engagement with our store, purchase history, and preferred choices   
   
• The way you move across various product pages and featured sections  

Device & Technical Information:   
 

• Your device specifications, browser version, and active IP address   
   
• Location details when permitted   
   
• Usage analytics for enhancing navigation and maintaining platform security  

Cookies & Tools:   
 

• Features that personalize your experience   
   
• Elements designed to help you find products relevant to your interests   
   

How We Use Your Information  

Your details are collected for the following purposes:  

• Processing Orders & Support:    To complete purchases, answer queries, and offer customer assistance   
   
• Customized Experience:    To refine recommendations and simplify your browsing journey   
   
• Updates & Offers: To share announcements or promotional messages (only when you opt in)   
   
• Safety & Prevention:    To detect misuse, fraudulent actions, or suspicious activities   
   
• Legal Compliance:    To meet regulatory requirements and fulfil legal obligations   
   

Sharing Your Information  

Your information is never sold. However, it may be shared with:  

• Reliable third-party service partners such as payment processors and delivery companies   
   
• Law enforcement or authorities when required for compliance or fraud prevention   
   
• Business associates involved in service fulfilment, following strict confidentiality measures   
   

Cookies and Tracking Technologies  

We make use of cookies, beacons, and similar tools to optimize your experience, study traffic behaviour, and present content aligned with your preferences. You may adjust cookie permissions through your browser settings at any time.  

Data Storage and Security  

We follow industry-recognized safety standards to secure your personal data from unauthorized access, loss, or misuse. These measures include SSL protection, secure servers, and restricted access protocols. However, absolute security cannot be guaranteed.  

Data Retention Period  

Your personal data is stored for 8 to 12 months from your most recent interaction with our platform unless a longer duration is required to comply with legal, tax, or regulatory obligations.  

Your Rights and Choices  

You maintain full control over your information and may:  

• Request access or updates to your personal data   
   
• Ask for deletion of your information (subject to applicable legal restrictions)   
   
• Opt out of promotional communications   
   
• Turn off cookies through browser settings   
   

Children’s Privacy  

Our services are meant for users aged 18 years and above. We do not intentionally gather or handle data from minors. If any information from individuals below 18 is identified, it will be erased promptly .  

Third-Party Links  

Our site may integrate features from third-party payment gateways or external financial services solely to process transactions securely. Their privacy practices lie outside our control, and we encourage reviewing their policies before interacting with them.  

Changes to This Privacy Policy  

We may update this Privacy Policy periodically. Any revisions will be displayed on this page. By continuing to use our services after updates are posted, you acknowledge and accept the revised terms.  

If you have questions or concerns about how your personal information is managed, you may reach us at Centrolywavesolutionspvtltd@gmail.com.  

Consent  

By accessing and using our services, you agree to the collection, usage, and sharing of your information as described within this Privacy Policy.  

Contact Us  

For queries, requests, or concerns related to your data or this Privacy Policy, you may contact us at: Centrolywavesolutionspvtltd@gmail.com.